{"id":4387,"date":"2026-02-25T11:08:58","date_gmt":"2026-02-25T09:08:58","guid":{"rendered":"https:\/\/modernsilence.com\/?page_id=4387"},"modified":"2026-04-28T16:00:54","modified_gmt":"2026-04-28T13:00:54","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/modernsilence.com\/de\/return-refund-policy\/","title":{"rendered":"R\u00fcckgabe- und R\u00fcckerstattungsrichtlinien"},"content":{"rendered":"

Wir bei MB \u201eModern Silence\u201c m\u00f6chten, dass Sie mit Ihrem Kauf zufrieden sind. Aufgrund der Beschaffenheit unserer Produkte gelten jedoch strenge Hygienevorschriften, um die Sicherheit und Gesundheit aller unserer Kunden zu gew\u00e4hrleisten.<\/p>\n\n\n\n

1. R\u00fccksendungen<\/strong><\/h3>\n\n\n\n

Sie haben ab dem Datum des Erhalts 14 Tage Zeit, einen Artikel zur\u00fcckzusenden. Um f\u00fcr eine R\u00fccksendung in Frage zu kommen, muss sich Ihr Artikel in demselben Zustand befinden, in dem Sie ihn erhalten haben:

\u2013 Die Originalverpackung darf nicht ge\u00f6ffnet sein
\u2013 Das Hygienesiegel (Sicherheitsaufkleber) muss unversehrt und unbesch\u00e4digt sein
\u2013 Der Artikel muss unbenutzt und in seinem urspr\u00fcnglichen, verkaufsf\u00e4higen Zustand sein

Wichtig: Aus Gr\u00fcnden der Hygiene und des Gesundheitsschutzes k\u00f6nnen wir keine R\u00fccksendungen von Ohrst\u00f6pseln annehmen, wenn die Schutzversiegelung besch\u00e4digt ist oder die Verpackung ge\u00f6ffnet wurde.<\/p>\n\n\n\n

2. R\u00fcckerstattungen<\/strong><\/h3>\n\n\n\n

Sobald wir Ihre R\u00fccksendung erhalten und gepr\u00fcft haben, werden wir Sie dar\u00fcber informieren, ob Ihre R\u00fcckerstattung genehmigt oder abgelehnt wurde.

\u2013 Im Falle einer Genehmigung wird Ihre R\u00fcckerstattung bearbeitet, und der Betrag wird innerhalb einer bestimmten Anzahl von Tagen automatisch auf Ihre urspr\u00fcngliche Zahlungsmethode gutgeschrieben.
\u2013 Die Versandkosten f\u00fcr die R\u00fccksendung Ihrer Ware m\u00fcssen Sie selbst tragen. Versandkosten werden nicht erstattet, es sei denn, es liegt nachweislich ein Qualit\u00e4tsmangel oder ein Herstellungsfehler vor. Im Falle einer R\u00fccksendung aufgrund eines Qualit\u00e4tsmangels \u00fcbernehmen wir die R\u00fccksendekosten oder erstatten sie Ihnen.<\/p>\n\n\n\n

3. R\u00fccksendung<\/strong><\/h3>\n\n\n\n

Die Versandkosten f\u00fcr die R\u00fccksendung Ihrer Ware m\u00fcssen Sie selbst tragen. Wir empfehlen Ihnen, einen nachverfolgbaren Versanddienst (z. B. Einschreiben) zu nutzen, da wir nicht garantieren k\u00f6nnen, dass Ihre R\u00fccksendung bei uns eintrifft.<\/p>\n\n\n\n

4. Besch\u00e4digte oder fehlerhafte Artikel<\/strong><\/h3>\n\n\n\n

Sollten Sie ein besch\u00e4digtes oder defektes Produkt erhalten, wenden Sie sich bitte umgehend unter hello@modernsilence.com an uns und f\u00fcgen Sie Fotos des Produkts und der Verpackung bei. Wir werden den Sachverhalt pr\u00fcfen und f\u00fcr Abhilfe sorgen.<\/p>\n\n\n\n

5. Kontakt<\/strong><\/h3>\n\n\n\n

Sollten Sie Fragen dazu haben, wie Sie Ihren Artikel an uns zur\u00fccksenden k\u00f6nnen, wenden Sie sich bitte an uns:

Name: MB \u201eModern silence\u201c
Unternehmenscode: 307576261
VAT Reg. Nr. LT100019680918
Adresse: Pilkalnio-Stra\u00dfe 21-1, Vilnius, Litauen
Email: hello@modernsilence.com<\/a><\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

At MB “Modern Silence”, we want you to be satisfied with your purchase. However, due to the nature of our products, we have a strict hygiene policy to ensure the safety and health of all our customers. 1. Returns You have 14 days from the date of receipt to return an item. 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